Inside Sales Staff Job in Kozhikode

Kozhikode, Kerala Full Time Date: 20 May 2024

Job description

Prospecting: Identify and research potential leads or prospects using various sources such as databases, social media, and industry directories. Qualify leads based on predefined criteria to determine their potential as customers. Lead Generation: Generate new sales opportunities by reaching out to prospects via phone calls, emails, or other communication channels. Initiate contact with decision-makers or influencers within target companies to introduce products or services. Sales Presentations: Conduct product demonstrations, presentations, or webinars to educate prospects about the features, benefits, and value proposition of products or services. Tailor presentations to address the specific needs and interests of each prospect. Consultative Selling: Listen actively to prospects to understand their pain points, challenges, and objectives. Offer solutions or recommendations that align with their needs and demonstrate the value of the company's offerings. Sales Negotiation: Negotiate terms, pricing, and contract terms with prospects to close deals and secure sales. Handle objections, address concerns, and overcome obstacles to move prospects through the sales process. Pipeline Management: Manage and prioritize sales opportunities in CRM (Customer Relationship Management) systems or sales tracking tools. Keep track of sales activities, leads, and opportunities to ensure timely follow-up and progress tracking. Customer Relationship Management: Build and maintain relationships with prospects and customers through ongoing communication and engagement. Follow up with prospects after initial interactions to nurture relationships and move them closer to a purchasing decision. Quota Achievement: Meet or exceed sales targets, quotas, and revenue goals set by management. Monitor progress towards sales targets and take proactive measures to accelerate sales velocity and achieve objectives. Market Intelligence: Gather market intelligence, competitive insights, and customer feedback to identify trends, opportunities, and threats. Provide feedback to internal teams, such as marketing and product development, to inform strategic decisions and product enhancements. Cross-Selling and Upselling: Identify opportunities to upsell or cross-sell additional products or services to existing customers based on their needs, preferences, and purchase history. Present relevant offers or recommendations to increase sales revenue and customer value. Sales Support: Collaborate with sales teams, account managers, and other departments to support sales efforts and ensure customer satisfaction. Provide assistance with order processing, fulfillment, and post-sales support as needed. Continuous Learning and Improvement: Stay updated on industry trends, best practices, and sales techniques through training, workshops, and self-study. Continuously improve sales skills, product knowledge, and customer engagement strategies to enhance performance and results.