Inside Sales Staff Job in Koyilandy

Koyilandy, Kerala Full Time Date: 14 June 2024

Job description

Prospecting: Identifying and researching potential customers or leads through various channels such as databases, social media, or referrals. Lead Qualification: Contacting leads to determine their interest level, needs, budget, and authority to make purchasing decisions. Sales Presentations: Delivering compelling sales presentations or pitches to prospects to showcase products or services and address their pain points or needs. Product Knowledge: Having a thorough understanding of the features, benefits, and competitive advantages of the products or services being sold to effectively communicate value to customers. Negotiation and Closing: Negotiating terms, pricing, and contracts with prospects to close deals and achieve sales targets. Relationship Building: Building and maintaining relationships with prospects and customers through regular communication, follow-ups, and providing excellent customer service. Pipeline Management: Managing sales pipelines and tracking interactions with leads and prospects through CRM systems or other tools to ensure timely follow-up and accurate forecasting. Collaboration: Collaborating with marketing, sales, and product teams to align sales efforts with marketing campaigns, product launches, and customer needs. Customer Support: Providing pre-sales support, answering product-related questions, addressing objections, and assisting with post-sales inquiries or issues. Metrics Tracking: Monitoring and analyzing sales metrics, such as conversion rates, call volume, and revenue generated, to measure performance and identify areas for improvement. Continuous Learning: Staying updated on product updates, industry trends, and sales techniques through training, professional development, and networking opportunities. Adaptability: Being adaptable to changes in market conditions, customer needs, and sales strategies, and adjusting approaches accordingly to achieve sales objectives.