Inside Sales Staff Job in Kottayam

Kottayam, Kerala Full Time Date: 28 June 2024

Job description

Lead Generation and Prospecting: Identifying and qualifying sales leads through research, cold calling, email campaigns, and inbound inquiries. Generating new business opportunities and building a pipeline of potential customers to meet sales targets and objectives. Sales Presentations and Demonstrations: Conducting virtual or phone-based sales presentations and product demonstrations to prospects. Articulating product features, benefits, and value propositions to address customer needs and challenges effectively. Consultative Selling and Needs Assessment: Understanding customer requirements, conducting needs assessments, and recommending appropriate solutions. Using a consultative sales approach to build rapport, establish trust, and provide personalized recommendations that align with customer goals. Quoting and Proposal Generation: Creating and presenting price quotes, proposals, and contracts to prospective clients. Negotiating terms, pricing, and contractual agreements to close sales and secure customer commitments. Relationship Management and Customer Service: Building and maintaining relationships with existing and potential customers to drive repeat business and customer loyalty. Providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the sales process. Sales Pipeline Management: Managing and prioritizing sales opportunities in CRM (Customer Relationship Management) systems or sales tracking tools. Monitoring the sales pipeline, tracking progress, and updating sales forecasts to report on performance and achieve sales quotas. Collaboration and Teamwork: Collaborating with sales teams, marketing departments, and product specialists to coordinate sales efforts and support cross-functional initiatives. Sharing market feedback, customer insights, and competitive intelligence to enhance sales strategies and improve product offerings. Sales Reporting and Analysis: Analyzing sales data, metrics, and KPIs (Key Performance Indicators) to evaluate performance and identify areas for improvement. Generating regular sales reports, forecasts, and insights for management review and strategic decision-making. Continuous Learning and Development: Staying updated on product knowledge, industry trends, sales techniques, and best practices through training programs, workshops, and self-study. Enhancing sales skills, communication abilities, and product expertise to maximize sales effectiveness and career growth. Adherence to Sales Processes and Policies: Following established sales processes, guidelines, and ethical standards in all sales activities and customer interactions. Ensuring compliance with company policies, legal requirements, and industry regulations related to sales practices and data privacy.