Inside Sales Staff Job in Kottayam

Kottayam, Kerala Full Time Date: 12 June 2024

Job description

Prospecting and Lead Generation: Identify and qualify leads through various channels such as cold calling, email outreach, social media engagement, and inbound inquiries. Research and gather information about potential customers to assess their needs and suitability for the company's products or services. Sales Presentations and Demonstrations: Conduct product demonstrations, presentations, and virtual meetings with prospects to showcase the features, benefits, and value proposition of the company's offerings. Tailor sales pitches and messaging to address customer needs and pain points effectively. Solution Selling: Understand customer requirements, challenges, and objectives to recommend solutions that address their specific needs and deliver tangible value. Position the company's products or services as strategic solutions to solve customer problems and achieve desired outcomes. Quoting and Proposal Generation: Prepare and deliver quotes, proposals, and sales contracts to prospects, outlining pricing, terms, and conditions. Follow up with customers to answer questions, negotiate terms, and secure commitment to move forward with the sales process. Pipeline Management: Manage sales pipelines and opportunities using CRM software or sales tracking tools. Update lead status, track interactions, and monitor progress through the sales funnel. Prioritize leads based on potential value, urgency, and likelihood of closing. Objection Handling: Address customer objections, concerns, and hesitations throughout the sales process. Overcome objections by providing relevant information, addressing misconceptions, and offering solutions or alternatives to alleviate customer apprehensions. Relationship Building: Build and maintain positive relationships with prospects and customers through regular communication, follow-up, and relationship-building activities. Establish trust and credibility by demonstrating expertise, professionalism, and responsiveness. Collaboration with Sales Team: Collaborate with the broader sales team, including outside sales representatives, account managers, and sales managers, to coordinate efforts, share insights, and align strategies for maximizing sales opportunities and achieving revenue targets. Continuous Learning and Development: Stay updated on product knowledge, industry trends, market dynamics, and sales techniques through ongoing training, education, and professional development. Continuously improve selling skills and effectiveness to enhance sales performance and achieve personal and team goals. Performance Metrics and Reporting: Track sales metrics, Key Performance Indicators (KPIs), and performance targets to assess progress and effectiveness. Generate regular reports and updates on sales activities, pipeline status, and revenue forecasts to management and stakeholders.