Inside Sales Staff Job in Kottayam

Kottayam, Kerala Full Time Date: 22 May 2024

Job description

Lead Generation: Identify and qualify potential customers or leads through various sources such as cold calling, email campaigns, social media, and inbound inquiries. Prospecting: Research and identify prospects within assigned territories or industries, and develop targeted lists for outreach. Outbound Sales Calls/Emails: Initiate contact with prospects through outbound sales calls or emails, and effectively communicate the value proposition of the company's products or services. Product Knowledge: Develop a deep understanding of the company's products or services, including features, benefits, pricing, and competitive differentiation, to effectively convey value to prospects. Needs Assessment: Conduct thorough needs assessments with prospects to understand their pain points, challenges, and business objectives, and tailor sales pitches accordingly. Solution Selling: Present solutions that address prospects' specific needs and offer value-added benefits, demonstrating how the company's offerings can solve their problems or improve their business operations. Pipeline Management: Manage and update sales pipelines in CRM systems, track leads, opportunities, and sales activities, and follow up with prospects to move them through the sales funnel. Sales Negotiation: Negotiate pricing, terms, and contract agreements with prospects to close deals and achieve sales targets. Relationship Building: Build and nurture relationships with prospects, establish rapport, and maintain regular communication to build trust and credibility over time. Sales Reporting and Analysis: Generate sales reports, analyze performance metrics, and track key performance indicators (KPIs) to evaluate the effectiveness of sales strategies and initiatives. Collaboration: Collaborate closely with sales managers, account executives, and other team members to share insights, coordinate efforts, and support shared sales goals and objectives. Customer Service: Provide excellent customer service to prospects throughout the sales process, address questions or concerns promptly, and ensure a positive customer experience. Continuous Learning and Development: Stay informed about industry trends, best practices, and product updates through ongoing training, workshops, and professional development opportunities.