Inside Sales Staff Job in Kottayam

Kottayam, Kerala Full Time Date: 15 May 2024

Job description

Lead Generation: You proactively reach out to potential customers through various channels, such as phone calls, emails, social media, and online platforms, to generate sales leads and opportunities. You identify prospects who may be interested in the company's products or services. Qualifying Leads: You assess the needs, requirements, and buying intentions of potential customers to determine their level of interest and suitability as sales prospects. You ask qualifying questions to understand their pain points, budget, timeline, and decision-making process. Product Knowledge: You have a deep understanding of the company's products or services, including features, benefits, pricing, and competitive advantages. You effectively communicate product value propositions and address customer inquiries to drive interest and engagement. Sales Presentations: You deliver compelling sales presentations or demonstrations to showcase the company's offerings and highlight how they address the customer's needs or solve their problems. You tailor your presentations to the specific interests and preferences of each prospect. Relationship Building: You build rapport and establish trust with potential customers through active listening, empathy, and personalized communication. You nurture relationships over time by providing value-added information, insights, and support throughout the sales process. Closing Deals: You utilize persuasive sales techniques and negotiation skills to overcome objections, address concerns, and close sales effectively. You guide prospects through the buying process, handle contract negotiations, and facilitate the completion of sales transactions. Sales Pipeline Management: You manage and prioritize your sales pipeline, tracking leads, opportunities, and sales activities using CRM (Customer Relationship Management) software or other sales tools. You follow up on leads, schedule appointments, and maintain accurate records of customer interactions. Target Achievement: You set ambitious sales targets and goals for yourself, striving to meet or exceed sales quotas and revenue objectives. You monitor your sales performance regularly, identify areas for improvement, and take proactive steps to maximize sales productivity and results. Adaptability: You adapt to changing market conditions, customer preferences, and sales strategies to remain competitive and effective in your role. You stay updated on industry trends, market developments, and competitor activities to identify new opportunities and stay ahead of the curve. Team Collaboration: You collaborate with other members of the sales team, as well as with marketing, customer service, and product development teams, to align sales efforts with overall business objectives. You share insights, best practices, and feedback to support a collaborative and cohesive sales environment.