Inside Sales Staff Job in Kollam

Kollam, Kerala Full Time Date: 06 May 2024

Job description

Prospecting: Identify potential customers and target markets through research, lead generation, and data analysis. Utilize CRM software and sales tools to manage prospecting activities and track leads effectively. Outreach: Initiate contact with prospects via phone calls, emails, or social media to introduce products or services, qualify leads, and schedule sales meetings or demos. Develop persuasive messaging tailored to the needs and interests of each prospect. Product Knowledge: Gain a comprehensive understanding of the company's products or services, including features, benefits, pricing, and competitive advantages. Articulate value propositions effectively to prospects and address their inquiries or objections. Sales Presentations: Conduct virtual sales presentations, demonstrations, or webinars to showcase product offerings and highlight key features and benefits. Customize presentations to align with the specific needs and preferences of each prospect. Sales Negotiation: Negotiate terms, pricing, and contractual agreements with prospects to close deals and secure new business opportunities. Handle objections, overcome resistance, and use persuasive techniques to advance the sales process. Follow-Up: Follow up with prospects after initial contact to nurture relationships, address questions or concerns, and provide additional information or support as needed. Maintain regular communication to keep prospects engaged and move deals forward. Pipeline Management: Manage sales pipelines and track sales activities, leads, and opportunities using CRM software or sales tracking tools. Prioritize leads, follow up on prospects, and update pipeline stages to drive progress and achieve sales targets. Relationship Building: Build rapport and establish trust with prospects through effective communication, active listening, and responsive support. Foster long-term relationships to maximize customer retention and generate repeat business. Customer Engagement: Engage with existing customers to upsell or cross-sell additional products or services, renew contracts, and address account expansion opportunities. Identify opportunities for upselling or cross-selling based on customer needs and usage patterns. Sales Reporting: Prepare and submit regular sales reports, forecasts, and performance metrics to management to track progress against sales targets, analyze sales trends, and identify areas for improvement. Provide insights and recommendations for optimizing sales strategies and processes. Continuous Learning: Stay updated on industry trends, sales techniques, and product knowledge through training, workshops, and professional development opportunities. Continuously refine sales skills, adapt strategies, and leverage new tools or technologies to improve sales effectiveness. Team Collaboration: Collaborate with colleagues in sales, marketing, customer support, and product development to align efforts, share insights, and support overall business objectives. Share feedback, best practices, and success stories to enhance team performance and drive collective success.