Inside Sales Staff Job in Kasargod

Kasargod, Kerala Full Time Date: 03 July 2024

Job description

Lead Generation: Proactively prospecting and generating new sales leads through various channels such as cold calling, email campaigns, social media outreach, and networking. Customer Engagement: Engaging with potential customers via phone calls, emails, and online meetings to introduce products or services, understand customer requirements, and identify sales opportunities. Product or Service Presentation: Presenting products or services to potential customers, highlighting features, benefits, and value propositions. Tailoring presentations to address customer needs and preferences. Sales Negotiation: Negotiating terms, pricing, and contracts with customers to secure sales and achieve revenue targets. Handling objections and concerns effectively to move the sales process forward. Quoting and Proposal Creation: Creating and sending price quotes, proposals, and sales contracts to prospective customers. Ensuring accuracy and clarity in documentation. Order Processing: Processing sales orders accurately and efficiently, entering order details into the company’s sales system, and coordinating with other departments for order fulfillment and delivery. Customer Relationship Management (CRM): Using CRM software to manage customer interactions, update sales activities, track leads, and maintain accurate records of sales activities and customer communications. Follow-Up and Closing: Following up with leads and prospects to nurture relationships, answer questions, address concerns, and close sales. Maintaining regular communication throughout the sales cycle. Sales Reporting and Analysis: Providing regular reports on sales activities, pipeline status, and revenue forecasts. Analyzing sales data to identify trends, opportunities for improvement, and strategies to increase sales effectiveness. Collaboration with Team Members: Collaborating with sales managers, marketing teams, and product specialists to optimize sales strategies, align messaging, and support overall business objectives. Customer Service and Support: Providing post-sale support to customers, including resolving issues, processing returns or exchanges, and ensuring customer satisfaction to foster long-term relationships. Continuous Learning and Development: Staying updated on industry trends, product knowledge, sales techniques, and best practices through training programs, webinars, and professional development opportunities.