Inside Sales Staff Job in Kasargod

Kasargod, Kerala Full Time Date: 24 May 2024

Job description

Lead Generation: Identify and qualify sales leads through research, prospecting, and outreach efforts. Utilize databases, CRM systems, and other resources to identify potential customers and opportunities for sales. Prospecting: Conduct outbound prospecting activities, such as cold calling, emailing, and networking, to engage with potential customers and generate interest in the company's products or services. Sales Presentations: Prepare and deliver sales presentations or pitches to prospects, showcasing the features, benefits, and value propositions of the company's products or services. Customize presentations to address the specific needs and concerns of each prospect. Product Knowledge: Develop a deep understanding of the company's products or services, including features, specifications, pricing, and competitive positioning. Articulate product benefits and advantages to prospects in a compelling manner. Sales Process Management: Manage the sales process from initial contact to closure, including lead qualification, needs analysis, proposal development, negotiation, and closing. Follow up with prospects at various stages of the sales cycle to move deals forward. Relationship Building: Build and maintain relationships with prospects and customers through regular communication, follow-up, and relationship management activities. Establish rapport, trust, and credibility to enhance the likelihood of sales success. Customer Engagement: Engage with existing customers to upsell or cross-sell additional products or services, renew contracts, or address customer inquiries and concerns. Provide exceptional customer service to ensure customer satisfaction and retention. Sales Support: Provide sales support to field sales representatives, account managers, or partners by coordinating sales activities, generating leads, preparing sales collateral, and assisting with customer inquiries. Pipeline Management: Manage sales pipelines and opportunities using CRM software or sales tracking tools. Keep accurate and up-to-date records of sales activities, opportunities, and forecasts. Quota Achievement: Meet or exceed sales targets, quotas, and performance metrics set by management. Drive revenue growth and contribute to the overall success of the sales team and organization. Market Research: Stay informed about market trends, industry developments, and competitor activities. Conduct market research and competitive analysis to identify opportunities for differentiation and market positioning. Feedback and Reporting: Provide feedback to management on market trends, customer preferences, and sales performance. Prepare sales reports, forecasts, and analyses to track progress and identify areas for improvement. Training and Development: Participate in sales training programs, workshops, and skill development activities to enhance sales capabilities, product knowledge, and selling skills. Cross-functional Collaboration: Collaborate with marketing, product development, customer support, and other departments to align sales efforts with company objectives, initiatives, and strategies. Continuous Improvement: Continuously seek opportunities for process improvement, efficiency enhancement, and performance optimization within the sales