Inside Sales Staff Job in Kannur

Kannur, Kerala Full Time Date: 15 June 2024

Job description

Lead Generation and Prospecting: Identify potential customers and generate sales leads through research, cold calling, and inbound inquiries. Qualify leads based on criteria such as budget, authority, need, and timeline (BANT). Sales Presentations and Demonstrations: Conduct virtual product demonstrations and presentations to showcase features, benefits, and solutions to prospects. Customize sales pitches to align with customer needs and address objections effectively. Relationship Building and Nurturing: Build rapport with prospects and maintain ongoing relationships through regular follow-ups and communication. Provide exceptional customer service and support to address inquiries, concerns, and requests for information. Sales Negotiation and Closing: Negotiate terms of sales agreements, pricing, discounts, and contract terms to secure deals and meet revenue targets. Close sales opportunities and achieve or exceed sales quotas set by the organization. CRM Management and Reporting: Use CRM (Customer Relationship Management) software to track sales activities, update customer information, and manage pipeline. Prepare sales reports, forecasts, and performance metrics for management review and strategic planning. Collaboration with Sales and Marketing Teams: Work closely with marketing teams to coordinate lead generation campaigns, promotional activities, and follow-up strategies. Provide feedback on market trends, customer preferences, and competitor activities to support sales and marketing strategies. Product and Industry Knowledge: Stay updated on product features, industry trends, and competitive landscape to effectively communicate value propositions to prospects. Continuously educate oneself on new products, services, and sales techniques to enhance selling capabilities. Skills and Qualifications: Sales Skills: Proven ability to initiate sales conversations, build relationships, and close deals remotely. Communication Skills: Excellent verbal and written communication skills to articulate product benefits, negotiate terms, and handle objections. Technological Proficiency: Familiarity with CRM software, email marketing tools, and virtual communication platforms (e.g., Zoom, Microsoft Teams). Time Management: Ability to prioritize tasks, manage time effectively, and work efficiently in a fast-paced sales environment. Problem-Solving Abilities: Resourcefulness to overcome objections, address customer challenges, and find solutions to meet customer needs. Resilience and Persistence: Determination to achieve sales goals, handle rejection, and persevere through sales cycles.