Prospecting and Lead Generation: Inside sales staff identify and research potential leads and prospects using various sources such as CRM systems, databases, social media platforms, industry directories, and networking events. They may also qualify leads based on criteria such as demographics, interests, and buying intent. Outbound Sales Activities: Inside sales staff initiate contact with prospects through outbound sales calls, emails, or messages to introduce products or services, educate prospects about their benefits, and qualify leads for further engagement. They may use scripts, sales pitches, or presentation materials to convey key selling points and overcome objections. Inbound Sales Support: Inside sales staff respond to inbound inquiries, requests for information, or sales inquiries from leads, prospects, or existing customers. They provide assistance, answer questions, and provide product demonstrations or consultations to guide prospects through the sales process. Sales Presentations and Demonstrations: Inside sales staff conduct virtual sales presentations, demonstrations, or product walkthroughs to showcase features, benefits, and value propositions to prospects. They tailor presentations to address the specific needs and interests of each prospect and highlight how products or services can address their pain points or challenges.