Inside Sales Staff Job in Idukki

Idukki, Kerala Full Time Date: 12 April 2024

Job description

Lead Generation: Proactively identify potential customers and generate sales leads through various sources including cold calling, email campaigns, social media outreach, and inbound inquiries. Prospect Qualification: Conduct thorough research on leads to understand their needs, pain points, and decision-making processes. Qualify leads based on criteria such as budget, authority, need, and timeline (BANT). Product or Service Pitch: Deliver compelling sales pitches or presentations to prospects, highlighting the features, benefits, and value propositions of your company's products or services. Tailor pitches to address the specific needs and challenges of each prospect. Objection Handling: Address objections and concerns raised by prospects during sales interactions. Provide persuasive responses, overcome objections, and demonstrate how your product or service can solve their problems or meet their needs. Relationship Building: Build rapport and establish trust with prospects by demonstrating expertise, empathy, and understanding of their business challenges. Foster long-term relationships with prospects to nurture them through the sales funnel. Sales Pipeline Management: Manage and prioritize a pipeline of sales opportunities, tracking leads through various stages of the sales cycle. Update CRM systems or sales pipelines with accurate and up-to-date information on prospect interactions and progress. Follow-Up and Closing: Follow up with prospects to move them through the sales funnel and close deals. Schedule follow-up calls, send personalized emails, and provide additional information or resources as needed to facilitate decision-making and finalize sales. Cross-Selling and Up-Selling: Identify opportunities to cross-sell or up-sell additional products or services to existing customers. Recommend complementary products or upgrades based on customer needs and usage patterns. Sales Reporting and Analysis: Track sales activities, performance metrics, and outcomes using sales analytics tools or CRM systems. Generate reports and insights to evaluate sales effectiveness, identify trends, and optimize sales strategies. Product and Market Knowledge: Develop a deep understanding of your company's products or services, as well as the target market and industry trends. Stay updated on product features, pricing, competition, and market dynamics to effectively position offerings. Customer Feedback: Gather feedback from customers about their experiences with your company's products, services, and sales process. Use feedback to identify areas for improvement and advocate for changes or enhancements to better meet customer needs. Continuous Learning and Development: Invest in your own professional development by seeking training, attending sales seminars, and staying informed about best practices in sales techniques, customer relationship management, and industry-specific knowledge.