Inside Sales Staff Job in Chalakudy

Chalakudy, Kerala Full Time Date: 17 May 2024

Job description

Lead Generation: Proactively reach out to potential customers through various channels to generate sales leads. This may involve cold calling, email outreach, social media engagement, and participation in networking events. Qualifying Leads: Assess the needs, interests, and buying intent of prospective customers to determine their suitability as sales opportunities. Qualify leads based on criteria such as budget, timeline, decision-making authority, and fit with the company's products or services. Product and Service Presentations: Educate prospects about the company's products or services, highlighting features, benefits, and value propositions. Deliver compelling sales presentations tailored to the needs and preferences of individual customers to generate interest and drive conversions. Consultative Selling: Listen actively to customer needs, concerns, and objections, and provide personalized solutions and recommendations. Offer expert advice, address customer questions and objections, and overcome objections to facilitate the sales process. Proposal Development: Prepare and present proposals, quotes, and pricing packages to prospective customers based on their requirements and preferences. Customize proposals to address specific customer needs and differentiate the company's offerings from competitors. Follow-Up and Relationship Building: Maintain regular communication with prospects to nurture relationships and move them through the sales pipeline. Follow up on leads promptly, provide additional information or support as needed, and build rapport to establish trust and credibility. Pipeline Management: Manage and prioritize leads and opportunities effectively to maximize sales conversion rates and meet or exceed sales targets. Keep accurate records of sales activities, customer interactions, and pipeline status using CRM (Customer Relationship Management) software. Closing Deals: Close sales opportunities by securing commitments, negotiating terms, and obtaining purchase orders or contracts from customers. Handle objections, address concerns, and finalize agreements to achieve successful outcomes. Cross-Selling and Up-Selling: Identify opportunities to cross-sell or up-sell additional products or services to existing customers. Recommend complementary offerings or upgrades based on customer needs and preferences to maximize sales revenue. Market Research and Feedback: Stay informed about industry trends, market developments, and competitor activities. Gather feedback from customers about their experience with the company's products or services and communicate insights to relevant teams for continuous improvement.