Inside Sales Staff Job in Alappuzha

Alappuzha, Kerala Full Time Date: 03 May 2024

Job description

Prospecting and Lead Generation: Researching and identifying potential customers or leads through various channels such as online databases, social media, and networking events. Cold Calling and Outreach: Initiating contact with prospects via phone calls, emails, or other communication methods to introduce products or services, qualify leads, and schedule appointments or demonstrations. Product Knowledge: Developing a deep understanding of the company's products or services to effectively communicate their features, benefits, and value propositions to potential customers. Consultative Selling: Listening to customer needs and preferences, providing personalized recommendations or solutions, and guiding them through the sales process to meet their objectives. Relationship Building: Establishing and maintaining strong relationships with customers by demonstrating reliability, professionalism, and responsiveness throughout the sales cycle. Sales Presentations and Demonstrations: Creating and delivering engaging presentations, demonstrations, or proposals to showcase product capabilities and address customer concerns or objections. Sales Negotiation: Negotiating terms, pricing, and contracts with customers to reach mutually beneficial agreements while maximizing sales revenue and profitability. Order Processing and Follow-Up: Managing the sales pipeline, accurately recording customer interactions and transactions, processing orders, and following up with customers to ensure satisfaction and promote repeat business. Sales Reporting and Analysis: Tracking sales activities, monitoring performance metrics, analyzing trends, and providing regular reports or insights to management to support strategic decision-making and sales forecasting. Continuous Learning and Improvement: Staying updated on industry trends, competitive landscape, and sales techniques through training, workshops, and self-study to enhance sales skills and achieve sales targets effectively.