Inside Sales Staff Job in Adoor

Adoor, Kerala Full Time Date: 27 June 2024

Job description

Lead Qualification and Prospecting: Conducting outbound calls or emails to prospect and qualify leads generated through marketing campaigns, inquiries, or referrals. Researching and identifying potential customers who have a need for the company's products or services. Sales Presentation and Communication: Engaging with prospects to understand their business needs, challenges, and goals. Delivering product presentations or demonstrations via phone or online meetings to showcase the features and benefits of the company's offerings. Proposal Preparation and Follow-Up: Collaborating with the sales team to prepare proposals, quotes, and contracts based on customer requirements and pricing guidelines. Following up on proposals and quotes to address questions, negotiate terms, and secure commitments from prospects. Customer Relationship Management: Building and maintaining strong relationships with prospects and existing customers through regular communication and personalized follow-ups. Providing exceptional customer service and addressing inquiries or concerns promptly to ensure customer satisfaction. Sales Pipeline Management: Managing and updating CRM (Customer Relationship Management) systems or sales tracking tools to document interactions, track progress, and forecast sales. Monitoring the sales pipeline to identify opportunities, prioritize leads, and drive the conversion of leads into sales. Collaboration with Sales Team: Coordinating with sales managers, account executives, and other team members to align sales strategies, share market insights, and support team goals. Participating in sales meetings, strategy sessions, and training programs to enhance product knowledge and sales techniques. Market Research and Competitive Analysis: Conducting market research to stay informed about industry trends, competitor activities, and customer preferences. Providing feedback to the sales and marketing teams on market dynamics and opportunities for product or service enhancements. Sales Reporting and Analysis: Generating regular sales reports, performance metrics, and forecasts to evaluate sales effectiveness and identify areas for improvement. Analyzing sales data to measure campaign success, track ROI, and support decision-making processes. Adherence to Sales Processes and Policies: Adhering to company sales policies, procedures, and ethical standards in all interactions with prospects and customers. Ensuring compliance with legal and regulatory requirements related to sales activities and customer data protection. Continuous Learning and Development: Engaging in ongoing training and professional development opportunities to enhance sales skills, product knowledge, and industry expertise. Proactively seeking feedback and implementing learnings to continuously improve sales performance and achieve career growth.