Inside Sales Manager Job in Kozhikode

Kozhikode, Kerala Full Time Date: 21 June 2024

Job description

Team Leadership and Management: Hiring, training, and mentoring inside sales representatives to achieve individual and team sales targets. Providing leadership, guidance, and support to motivate and empower team members. Sales Strategy Development: Developing and implementing inside sales strategies aligned with company objectives to maximize revenue growth. Setting clear sales goals, KPIs (Key Performance Indicators), and metrics to measure team performance. Performance Management: Monitoring and evaluating team performance against sales targets and objectives. Conducting performance reviews, providing feedback, and implementing improvement plans as needed. Sales Process Optimization: Optimizing sales processes and workflows to streamline operations and improve efficiency. Implementing best practices and sales methodologies to enhance sales performance and customer satisfaction. Customer Relationship Management: Collaborating with marketing, customer support, and other departments to ensure alignment and synergy in customer interactions and service delivery. Building and maintaining strong relationships with key customers and stakeholders to foster loyalty and retention. Sales Forecasting and Reporting: Forecasting sales trends and projecting future revenue based on market analysis and sales pipeline data. Generating regular reports and analytics to track sales performance, identify opportunities, and address challenges. Training and Development: Providing ongoing training, coaching, and professional development opportunities to enhance sales skills and product knowledge within the team. Keeping abreast of industry trends, competitor activities, and market developments to stay informed and proactive. Cross-Functional Collaboration: Collaborating with cross-functional teams, including marketing, product management, and finance, to align strategies and achieve business objectives. Participating in strategic planning sessions and contributing insights to support company growth initiatives.