Inside Sales Executive Job in Wayanad

Wayanad, Kerala Full Time Date: 11 June 2024

Job description

Prospecting and Lead Generation: Identifying potential clients or customers through research, networking, and lead generation activities. Prospecting may involve cold calling, email outreach, social selling, or responding to inbound inquiries. Client Relationship Management: Building and nurturing relationships with clients or customers through regular communication and follow-up. Understanding their needs, challenges, and preferences to offer tailored solutions and personalized recommendations. Product Knowledge: Developing a deep understanding of the company's products or services, including features, benefits, pricing, and competitive advantages. Articulating product value propositions effectively to prospects and addressing any questions or objections they may have. Sales Presentations and Demonstrations: Conducting sales presentations, product demonstrations, and online meetings to showcase product capabilities and benefits. Customizing presentations to address specific client needs and preferences. Quoting and Proposal Creation: Generating price quotes, proposals, and sales contracts based on client requirements and discussions. Collaborating with internal teams such as sales managers, product managers, and legal to create accurate and compelling proposals. Sales Pipeline Management: Managing the sales pipeline and tracking opportunities through various stages of the sales process. Updating CRM systems or sales software with relevant information, activities, and notes to ensure data accuracy and visibility. Closing Deals: Negotiating terms, closing sales, and obtaining commitments from clients or customers to purchase products or services. Overcoming objections, addressing concerns, and finalizing agreements in a timely and professional manner. Sales Reporting and Analysis: Generating sales reports, forecasts, and performance metrics to track progress against targets and goals. Analyzing sales data to identify trends, opportunities, and areas for improvement in sales strategies and processes. Customer Service and Support: Providing post-sales support and assistance to clients or customers as needed. Addressing inquiries, resolving issues, and ensuring customer satisfaction to foster long-term relationships and repeat business. Continuous Learning and Development: Staying updated on industry trends, product developments, and sales techniques through training, workshops, and professional development opportunities. Continuously honing skills and adapting to changes in the marketplace. Collaboration with Cross-functional Teams: Collaborating with marketing, product development, customer success, and other departments to align sales efforts with overall business objectives. Sharing insights, feedback, and market intelligence to support cross-functional initiatives. Goal Achievement and Performance Management: Setting and achieving sales targets, quotas, and key performance indicators (KPIs) established by management. Holding oneself accountable for results and taking proactive measures to drive performance and exceed goals.