Inside Sales Executive Job in Thrissur

Thrissur, Kerala Full Time Date: 31 May 2024

Job description

Lead Generation: Proactively identifying and qualifying sales leads through various methods such as cold calling, email campaigns, social media outreach, and inbound inquiries. Inside Sales Executives research potential prospects, assess their needs, and determine their interest in the company's products or services. Sales Pitch and Presentation: Developing persuasive sales pitches and presentations to communicate the value proposition of the company's offerings to potential customers. Inside Sales Executives articulate product features, benefits, and pricing in a compelling manner to address customer pain points and objections. Consultative Selling: Engaging in consultative selling techniques to understand customer requirements, assess needs, and recommend appropriate solutions. Inside Sales Executives ask probing questions, listen actively to customer feedback, and tailor their sales approach to match customer preferences and priorities. Relationship Building: Building and nurturing relationships with prospects to foster trust, credibility, and long-term partnerships. Inside Sales Executives maintain regular communication with leads, provide personalized support and assistance, and follow up on inquiries and requests in a timely manner. Sales Pipeline Management: Managing the sales pipeline by tracking leads, opportunities, and sales activities in CRM (Customer Relationship Management) software. Inside Sales Executives prioritize leads, follow up on sales opportunities, and update pipeline status to ensure accurate forecasting and performance tracking. Quota Attainment: Meeting or exceeding sales targets and quotas set by the company. Inside Sales Executives work towards achieving monthly, quarterly, and annual sales goals by converting leads into customers, closing sales deals, and maximizing revenue opportunities. Product Knowledge: Maintaining a thorough understanding of the company's products or services, as well as industry trends, competitive landscape, and market dynamics. Inside Sales Executives stay updated on product features, specifications, pricing, and promotions to effectively position offerings and address customer inquiries. Sales Negotiation and Closing: Negotiating terms, pricing, and contract terms with prospects to secure sales agreements. Inside Sales Executives handle objections, overcome resistance, and negotiate win-win solutions to close deals and achieve revenue targets. Post-Sales Support: Providing post-sales support and assistance to customers, including order processing, account management, and resolution of customer issues or concerns. Inside Sales Executives ensure customer satisfaction, retention, and loyalty by delivering exceptional service throughout the sales process and beyond. Data Analysis and Reporting: Analyzing sales data, performance metrics, and pipeline analytics to track progress, identify opportunities, and make data-driven decisions. Inside Sales Executives prepare regular reports, dashboards, and presentations to communicate sales insights and results to stakeholders.