Inside Sales Executive Job in Thodupuzha

Thodupuzha, Kerala Full Time Date: 01 July 2024

Job description

Prospecting and Lead Generation: Researching and identifying potential customers who may be interested in the company's products or services. Generating new leads through cold calling, email campaigns, networking, and other sales techniques. Customer Engagement: Contacting prospective customers to present products or services and understanding their needs and requirements. Building rapport, establishing relationships, and nurturing leads through effective communication. Consultative Selling: Understanding the features, benefits, and technical aspects of the products or services offered. Advising customers on how the offerings can meet their specific needs and addressing any concerns or objections they may have. Sales Presentations and Demonstrations: Conducting product demonstrations or presentations to showcase the value proposition and capabilities of the products or services. Tailoring presentations to align with the customer's needs and interests. Quoting and Proposal Preparation: Providing price quotes, negotiating terms, and preparing proposals or contracts for potential customers. Following up on quotes and proposals to secure orders or close sales. Pipeline Management: Managing and maintaining a sales pipeline of prospective customers and opportunities. Tracking sales activities, updating CRM systems, and ensuring accurate and timely reporting of sales metrics. Cross-Selling and Up-Selling: Identifying opportunities to upsell or cross-sell additional products or services to existing customers based on their needs and preferences. Maximizing revenue potential from each customer interaction. Customer Relationship Management: Building and maintaining strong relationships with customers throughout the sales process and beyond. Providing exceptional customer service, addressing inquiries, and resolving issues to ensure customer satisfaction and retention. Market and Competitive Analysis: Monitoring industry trends, competitor activities, and market conditions. Gathering market intelligence and using insights to adjust sales strategies and tactics for optimal results. Collaboration with Team Members: Working closely with marketing, product development, and customer support teams to align sales efforts with overall business objectives. Sharing customer feedback and insights to improve products and services. Continuous Learning and Development: Keeping up-to-date with product knowledge, sales techniques, and industry developments. Participating in training programs, workshops, and professional development opportunities to enhance sales skills and effectiveness. Achieving Sales Targets: Setting ambitious but achievable sales targets and goals. Developing action plans and strategies to meet or exceed targets, consistently striving for sales growth and business success.