Inside Sales Executive Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 29 May 2024

Job description

rospecting: Identifying potential customers or clients through research, cold calling, networking, and other lead generation methods. Lead Qualification: Assessing the suitability of leads by understanding their needs, budget, timeline, and decision-making process. Sales Presentations: Delivering sales presentations, product demonstrations, and pitches to prospects via phone, email, video conferencing, or other communication channels. Negotiation and Closing: Negotiating terms, pricing, and contracts with prospects to secure sales agreements and achieve revenue targets. Relationship Building: Cultivating and maintaining strong relationships with existing and potential customers to foster trust, loyalty, and repeat business. Customer Service: Addressing customer inquiries, concerns, and requests in a timely and professional manner to ensure customer satisfaction and retention. Pipeline Management: Managing sales pipelines and CRM systems to track leads, opportunities, and sales activities, and to prioritize follow-up actions. Collaboration: Collaborating with other internal teams such as marketing, product development, and customer support to coordinate efforts and maximize sales opportunities. Market Research: Conducting market research and staying informed about industry trends, competitor activities, and customer preferences to identify new sales opportunities and stay competitive. Performance Analysis: Analyzing sales data, metrics, and KPIs to evaluate performance, identify areas for improvement, and develop strategies to optimize sales results. Continuous Learning: Staying updated on product knowledge, sales techniques, and industry best practices through training, workshops, and self-study to enhance sales skills and effectiveness. Adaptability: Being adaptable to changing market conditions, customer needs, and sales strategies to effectively navigate dynamic business environments.