Inside Sales Executive Job in Taliparamba

Taliparamba, Kerala Full Time Date: 17 June 2024

Job description

Lead Generation: Prospecting and identifying potential customers or leads through research, cold calling, networking, and leveraging existing databases or CRM systems. Sales Presentations: Conducting virtual or phone-based presentations to showcase products or services. Demonstrating how offerings meet customer needs and addressing any questions or objections to secure sales. Consultative Selling: Understanding customer requirements, pain points, and objectives. Providing tailored solutions, recommendations, and benefits to align with customer goals and foster long-term relationships. Sales Negotiation: Negotiating terms, pricing, contracts, and agreements with customers. Overcoming objections and closing sales opportunities to meet or exceed sales targets. Relationship Management: Building and maintaining strong relationships with clients and stakeholders. Providing ongoing support, assistance, and follow-up to ensure customer satisfaction and retention. Sales Pipeline Management: Managing and prioritizing leads, opportunities, and sales activities in CRM systems. Monitoring sales metrics, forecasting sales projections, and reporting on sales performance to management. Market Intelligence: Staying informed about market trends, competitor activities, and industry developments. Using insights to adjust sales strategies, identify new opportunities, and differentiate company offerings. Collaboration: Working closely with sales teams, marketing departments, and product/service specialists to coordinate efforts, share insights, and optimize sales processes. Customer Outreach: Initiating contact with prospects through outbound calls, emails, and social media interactions. Engaging with inbound leads and responding promptly to inquiries or requests for information. Customer Service Excellence: Providing exceptional customer service throughout the sales cycle. Addressing customer concerns, resolving issues promptly, and maintaining a high level of professionalism in all interactions. Sales Reporting: Generating reports, analyzing sales data, and preparing presentations for sales meetings or management reviews. Providing insights, trends, and recommendations for improving sales performance. Continuous Learning and Development: Engaging in ongoing training, workshops, and professional development activities to enhance sales skills, product knowledge, and industry expertise.