Inside Sales Executive Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 18 June 2024

Job description

Prospecting and Lead Generation: Research: Identifying potential customers or businesses that fit the company's target market through research and leveraging databases, social media, and industry resources. Outreach: Initiating contact with prospects through cold calling, emailing, or other direct communication methods to introduce products or services. Customer Relationship Management: Building Relationships: Establishing rapport with prospects and maintaining ongoing relationships to understand their needs, challenges, and buying motives. Consultative Selling: Conducting needs assessments, addressing customer inquiries, and proposing tailored solutions that align with customer requirements. Sales Presentations and Demonstrations: Product Knowledge: Demonstrating a deep understanding of the company's offerings, features, and benefits to effectively communicate value propositions to prospects. Virtual Demos: Conducting virtual product demonstrations or presentations to showcase product capabilities and address customer questions. Sales Pipeline Management: Pipeline Development: Managing and prioritizing sales opportunities through CRM (Customer Relationship Management) systems to track interactions, update lead status, and ensure timely follow-up. Forecasting: Providing accurate sales forecasts and reports based on pipeline activity, conversion rates, and deal closure probabilities. Negotiation and Closing: Sales Cycle Management: Guiding prospects through the sales cycle, from initial contact to contract negotiation and closure. Objection Handling: Addressing objections, overcoming obstacles, and negotiating terms to secure sales agreements and achieve revenue targets. Collaboration and Coordination: Team Collaboration: Working closely with inside sales teams, marketing departments, and product specialists to align on strategies, messaging, and lead generation efforts. Cross-functional Support: Coordinating with customer support, technical teams, and operations to ensure seamless customer onboarding and satisfaction. Continuous Learning and Improvement: Market Insights: Staying informed about industry trends, competitor activities, and market dynamics to adapt sales strategies and tactics accordingly. Skill Development: Participating in ongoing training programs, workshops, and professional development opportunities to enhance selling skills, product knowledge, and sales techniques. Skills and Qualifications: Sales Acumen: Strong understanding of sales principles, techniques, and processes, with a proven track record of achieving sales targets. Communication Skills: Excellent verbal and written communication abilities to articulate complex ideas clearly and persuasively. Problem-Solving: Ability to analyze customer needs, identify challenges, and propose effective solutions. Resilience: Persistence and resilience to handle rejection, overcome objections, and maintain motivation in a competitive sales environment. Technology Proficiency: Familiarity with CRM software, sales automation tools, and virtual communication platforms for effective sales operations.