Inside Sales Executive Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 13 April 2024

Job description

Prospecting and Lead Generation: Identifying and qualifying potential customers through various methods such as cold calling, email campaigns, social media outreach, and inbound inquiries. Researching target markets and industries to identify prospects with potential interest in the company's offerings. Customer Engagement: Initiating contact with leads and prospects to introduce the company's products or services, educate them on features and benefits, and assess their needs and preferences. Building rapport and trust through effective communication and relationship-building techniques. Product Presentation and Demonstration: Conducting virtual sales presentations, product demonstrations, and online meetings to showcase product features, address customer questions, and overcome objections. Tailoring presentations to align with the specific needs and interests of each prospect. Solution Selling: Identifying customer pain points, challenges, and goals, and positioning the company's products or services as solutions to address their needs effectively. Presenting value propositions and competitive advantages to differentiate offerings from competitors. Sales Negotiation and Closing: Negotiating pricing, terms, and contract agreements with prospects to secure sales and achieve revenue targets. Overcoming objections, addressing concerns, and guiding prospects through the decision-making process to close deals successfully. Relationship Management: Building and maintaining relationships with customers to foster loyalty, repeat business, and referrals. Following up with customers after sales transactions to ensure satisfaction, address any issues, and identify additional sales opportunities. Sales Pipeline Management: Managing the sales pipeline and tracking leads, opportunities, and deals through various stages of the sales process. Using CRM (Customer Relationship Management) software to maintain accurate records and prioritize follow-up activities. Market Research and Intelligence: Gathering market intelligence and staying informed about industry trends, competitor activities, and customer preferences. Using this information to identify opportunities for business growth and competitive positioning. Performance Reporting: Tracking and analyzing sales performance metrics such as call volume, conversion rates, average deal size, and sales pipeline velocity. Generating sales reports and forecasts to measure progress against targets and provide insights to management. Continuous Learning and Improvement: Staying updated with product knowledge, sales techniques, and industry best practices through ongoing training, professional development, and participation in sales conferences or workshops. Seeking feedback and implementing lessons learned to improve sales effectiveness. Collaboration with Internal Teams: Collaborating with marketing, product development, and customer service teams to align sales efforts with overall business objectives. Providing feedback from the field to inform product enhancements, marketing strategies, and customer support initiatives. Adherence to Sales Policies and Compliance: Ensuring compliance with company sales policies, procedures, and ethical standards in all sales activities. Upholding integrity and professionalism in interactions with customers and colleagues.