Inside Sales Executive Job in Palakkad

Palakkad, Kerala Full Time Date: 27 June 2024

Job description

Lead Generation: Researching and identifying potential clients or customers who may benefit from your company's products or services. Generating leads through outbound prospecting activities, cold calling, and networking. Sales Pitch and Presentation: Communicating effectively with prospects to understand their needs, challenges, and goals. Delivering compelling sales presentations or demonstrations to showcase how your products or services can solve their problems or meet their requirements. Relationship Building: Building and maintaining strong relationships with prospects and existing customers. Following up on leads and nurturing them through the sales pipeline to convert prospects into paying customers. Sales Negotiation and Closing: Negotiating terms of sales agreements, contracts, and pricing structures to maximize profitability while satisfying customer needs. Closing sales and achieving sales targets and quotas set by the sales management team. Customer Service and Support: Providing exceptional customer service throughout the sales process and addressing any questions or concerns prospects may have. Ensuring a smooth transition of new accounts to the customer success or account management team after the sale is closed. Sales Reporting and Analysis: Tracking sales activities and maintaining accurate records of sales transactions and customer interactions using CRM (Customer Relationship Management) software. Analyzing sales data and performance metrics to identify trends, opportunities for growth, and areas for improvement. Collaboration with Sales Team: Working closely with the broader sales team, including account managers, sales managers, and marketing professionals, to align sales strategies and achieve collective goals. Participating in sales meetings, training sessions, and workshops to enhance product knowledge and sales techniques. Market Research and Feedback: Gathering market intelligence and competitor information to stay informed about industry trends, customer preferences, and market demands. Providing feedback to the marketing team on customer needs and market trends to support product development and marketing campaigns. Adherence to Sales Policies and Procedures: Following company policies, procedures, and ethical standards in all sales activities. Ensuring compliance with legal and regulatory requirements related to sales and customer interactions. Continuous Learning and Development: Keeping abreast of industry developments, sales best practices, and product updates through ongoing training and professional development initiatives. Improving sales skills and knowledge to enhance performance and achieve career growth within the organization.