Inside Sales Executive Job in Palakkad

Palakkad, Kerala Full Time Date: 24 June 2024

Job description

Lead Generation: Proactively identifying and generating new sales leads through outbound prospecting activities such as cold calling, email campaigns, social media outreach, and networking. Customer Engagement: Engaging with potential and existing customers to understand their needs, educate them on products or services, and qualify their interest and purchasing intent. Sales Presentations: Conducting virtual or phone-based presentations and demonstrations of products or services to prospects. Inside Sales Executives articulate value propositions, highlight key features, and address customer questions to move them through the sales funnel. Consultative Selling: Providing consultative sales support by understanding customer challenges and objectives, proposing tailored solutions, and demonstrating how the company's offerings can meet specific customer needs. Sales Negotiation and Closing: Negotiating terms, pricing, and contracts to close sales and secure commitments from customers. Inside Sales Executives handle objections, overcome barriers to purchase, and finalize agreements to achieve sales targets. Relationship Building: Building and maintaining strong relationships with customers through regular communication, follow-up calls, and personalized support. Inside Sales Executives serve as a primary point of contact, address customer inquiries promptly, and ensure customer satisfaction. CRM Management: Using Customer Relationship Management (CRM) systems to track sales activities, manage leads and opportunities, update customer information, and maintain accurate records of interactions and sales progress. Market Research and Intelligence: Conducting research on industry trends, competitor activities, and customer preferences to refine sales strategies, identify new opportunities, and improve targeting efforts. Sales Reporting and Analysis: Monitoring and analyzing sales performance metrics such as conversion rates, pipeline progression, and revenue forecasts. Inside Sales Executives prepare sales reports, assess trends, and provide insights to management for strategic decision-making. Collaboration and Support: Collaborating with sales teams, marketing departments, and other internal stakeholders to align strategies, share insights, and optimize sales efforts. Inside Sales Executives contribute to team success through teamwork, knowledge sharing, and supporting cross-functional initiatives.