Inside Sales Executive Job in Ottapalam

Ottapalam, Kerala Full Time Date: 16 May 2024

Job description

Prospecting and Lead Generation: You identify and qualify potential customers by researching markets, industries, and target demographics. This involves generating leads through outbound calls, emails, social media outreach, and other networking channels. Sales Pitching and Presentation: You communicate the value proposition of products or services to prospects in a compelling and persuasive manner. This includes understanding customer needs, addressing objections, and tailoring sales pitches to match customer requirements. Product Knowledge: You have a deep understanding of the products or services offered by your company. This involves staying informed about product features, benefits, pricing, and competitive offerings to effectively communicate value to customers. Pipeline Management: You manage your sales pipeline effectively by tracking leads, opportunities, and activities using CRM (Customer Relationship Management) software. This involves prioritizing tasks, following up on leads, and maintaining accurate records of interactions with customers. Negotiation and Closing: You negotiate terms, pricing, and contracts with customers to close sales opportunities. This may involve overcoming objections, addressing concerns, and guiding customers through the purchasing process to ensure a successful transaction. Customer Relationship Management: You build and maintain strong relationships with customers by providing exceptional service and support. This includes following up on inquiries, providing product demonstrations, and addressing customer concerns to build trust and loyalty. Cross-selling and Up-selling: You identify opportunities to upsell or cross-sell additional products or services to existing customers. This involves understanding customer needs and preferences and recommending complementary offerings to enhance their experience. Market Research and Feedback: You gather market feedback and insights by listening to customer needs and preferences. This information is valuable for product development, marketing strategies, and improving overall customer satisfaction. Collaboration with Sales Team: You collaborate closely with other members of the sales team, as well as marketing, product, and customer support teams. This involves sharing insights, coordinating efforts, and aligning strategies to drive overall sales success. Continuous Learning and Improvement: Inside sales is a dynamic and evolving field, so staying updated with industry trends, sales techniques, and product knowledge is essential. You actively seek opportunities for learning and development to enhance your sales skills and performance.