Inside Sales Executive Job in Malappuram

Malappuram, Kerala Full Time Date: 26 June 2024

Job description

Prospecting and Lead Generation: Identifying and qualifying potential leads through research, cold calling, email campaigns, and inbound inquiries. Building a pipeline of prospects and opportunities to achieve sales targets and goals. Sales Outreach and Engagement: Initiating contact with prospects to introduce products or services and educate them on features, benefits, and value propositions. Conducting sales presentations and demonstrations via phone, email, or virtual meetings to showcase offerings and address customer needs. Consultative Selling: Understanding customer requirements, challenges, and pain points through effective questioning and active listening. Providing solutions and recommendations that align with customer needs and objectives. Relationship Building: Developing and nurturing relationships with prospects and existing clients to build trust and credibility. Maintaining regular communication to keep prospects engaged throughout the sales cycle. Negotiation and Closing: Negotiating terms of sale, pricing, contracts, and agreements to reach mutually beneficial outcomes. Overcoming objections and resolving concerns to secure commitments and close sales deals. Sales Administration: Managing and updating CRM (Customer Relationship Management) systems to track leads, opportunities, and sales activities. Generating accurate sales reports, forecasts, and pipelines to monitor progress and performance. Collaboration and Coordination: Collaborating with sales managers, account executives, marketing teams, and other departments to optimize sales strategies and achieve objectives. Providing feedback from customer interactions to improve products, services, and sales processes. Market and Product Knowledge: Staying informed about industry trends, competitors, market conditions, and customer insights. Continuously updating knowledge of company products or services to effectively position offerings and differentiate from competitors. Customer Service and Support: Providing post-sale support and assistance to customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. Acting as a primary point of contact for ongoing communication and relationship management. Adherence to Sales Metrics and Targets: Meeting or exceeding assigned sales quotas, targets, and KPIs (Key Performance Indicators) set by management. Demonstrating a results-driven approach and taking proactive measures to achieve sales goals. Continuous Learning and Development: Participating in training programs, workshops, and professional development opportunities to enhance sales skills, product knowledge, and industry expertise. Keeping abreast of best practices in inside sales techniques and leveraging new tools or technologies to improve efficiency and effectiveness.