Inside Sales Executive Job in Kozhikode

Kozhikode, Kerala Full Time Date: 17 June 2024

Job description

Prospecting and Lead Generation: Identifying potential customers and generating leads through research, cold calling, networking, and referrals. Qualifying leads based on criteria such as budget, timeline, need, and decision-making authority. Sales Presentations and Demonstrations: Presenting product or service offerings to prospects through virtual meetings, webinars, or product demos. Articulating key features, benefits, and value propositions to address customer needs and pain points. Consultative Selling: Understanding customer requirements, challenges, and objectives to provide tailored solutions. Offering product recommendations and upselling or cross-selling additional products or services as appropriate. Negotiation and Closing Sales: Negotiating pricing, terms, and contracts with customers to secure sales and achieve revenue targets. Overcoming objections and addressing concerns to facilitate the closing of deals. Relationship Building: Building and maintaining relationships with prospects and existing customers through regular communication. Providing exceptional customer service, addressing inquiries, and ensuring customer satisfaction. Pipeline Management: Managing sales pipelines and forecasting sales opportunities accurately. Updating CRM (Customer Relationship Management) systems with prospect information, interactions, and sales activities. Collaboration with Sales Team: Collaborating with outside sales teams, marketing departments, and other stakeholders to align sales strategies and achieve collective goals. Participating in sales meetings, training sessions, and strategy discussions to optimize sales performance. Market Research and Feedback: Conducting market research to identify trends, competitor activities, and opportunities for business growth. Providing feedback to product development and marketing teams based on customer insights and market intelligence. Continuous Learning and Development: Staying updated on industry trends, product knowledge, and sales techniques through training programs, webinars, and self-study. Improving sales skills, objection handling, and closing techniques to enhance performance. Metrics and Reporting: Tracking and analyzing sales metrics, such as conversion rates, pipeline status, and revenue forecasts. Generating regular reports and dashboards to monitor progress, identify trends, and measure sales effectiveness.