Inside Sales Executive Job in Kozhikode

Kozhikode, Kerala Full Time Date: 06 June 2024

Job description

Prospecting and Lead Generation: Identifying potential customers and new business opportunities through research, networking, and lead generation techniques. You qualify leads, initiate contact with prospects, and nurture relationships to build a pipeline of sales opportunities. Customer Outreach and Engagement: Engaging with prospects and existing customers through outbound calls, emails, or other communication channels. You introduce products or services, educate customers about their features and benefits, and establish rapport to generate interest and trust. Product Presentations and Demonstrations: Conducting persuasive sales presentations or product demonstrations to showcase the value proposition of the company's offerings. You tailor presentations to address customer needs and preferences, highlight key features, and address objections to move prospects through the sales process. Needs Assessment and Consultative Selling: Understanding customer needs, pain points, and requirements through effective questioning and active listening. You conduct needs assessments, uncover challenges or opportunities, and position solutions that address customers' specific needs and objectives. Sales Negotiation and Closing: Negotiating terms, pricing, and contracts with customers to secure sales and achieve revenue targets. You overcome objections, handle concerns, and negotiate mutually beneficial agreements to close deals and drive business growth. Sales Pipeline Management: Managing sales pipelines and tracking leads through the sales process. You update CRM systems or databases with lead information, monitor pipeline progress, and prioritize sales activities to maximize conversion rates and revenue generation. Customer Relationship Management: Building and maintaining strong relationships with customers to foster trust, loyalty, and long-term partnerships. You provide personalized support, address customer inquiries or concerns, and follow up on commitments to ensure customer satisfaction and retention. Market Intelligence and Competitive Analysis: Gathering market intelligence and conducting competitive analysis to understand industry trends, customer needs, and competitor offerings. You stay informed about market developments, customer preferences, and competitor activities to identify opportunities and threats. Sales Reporting and Analysis: Tracking sales performance and analyzing sales data to evaluate progress towards targets and identify areas for improvement. You generate sales reports, analyze sales trends, and provide insights and recommendations to sales management to optimize sales strategies and tactics. Collaboration with Sales Team: Collaborating with internal sales teams, support staff, and other departments to coordinate sales efforts and deliver seamless customer experiences. You share knowledge, insights, and best practices with colleagues to support collective sales goals and objectives.