Inside Sales Executive Job in Kozhikode

Kozhikode, Kerala Full Time Date: 06 April 2024

Job description

Lead Generation: Identify and prospect potential customers through various channels, including cold calling, email campaigns, social media outreach, and inbound inquiries. Research and qualify leads to determine their suitability and potential as customers. Sales Pitch and Presentation: Present products or services to potential customers in a compelling and persuasive manner. Highlight key features, benefits, and value propositions to address customer needs and pain points effectively. Consultative Selling: Adopt a consultative approach to selling by understanding customer requirements, preferences, and challenges. Listen actively to customer feedback, ask probing questions, and offer customized solutions that meet their specific needs and objectives. Relationship Building: Build and nurture relationships with prospects and customers through regular communication, follow-up, and relationship-building activities. Establish trust, credibility, and rapport to foster long-term partnerships and repeat business. Sales Negotiation: Handle objections, address concerns, and negotiate terms and pricing to close deals and win customer confidence. Follow up on sales inquiries, quotes, or proposals and negotiate terms to finalize sales agreements. Sales Pipeline Management: Manage the sales pipeline effectively to track leads, opportunities, and sales activities. Update CRM (Customer Relationship Management) systems with accurate and up-to-date information on sales prospects, interactions, and deal status. Quota Achievement: Meet or exceed sales targets, quotas, and performance metrics set by the sales manager or management team. Work diligently to achieve sales goals and contribute to the overall revenue growth and success of the organization. Product Knowledge: Develop a deep understanding of the company's products or services, including features, specifications, pricing, and competitive positioning. Stay informed about industry trends, market dynamics, and competitor offerings. Market Research: Gather market intelligence, competitor insights, and customer feedback to inform sales strategies and product development efforts. Stay informed about industry trends, customer preferences, and competitive offerings. Customer Service: Provide excellent customer service and support throughout the sales process and beyond. Address customer inquiries, resolve issues, and ensure customer satisfaction to build loyalty and enhance the company's reputation. Collaboration with Sales Team: Collaborate closely with the sales team, including field sales representatives, account managers, and sales managers, to align sales efforts, share information, and support collective sales objectives. Documentation and Reporting: Prepare sales reports, forecasts, and analyses to track sales performance, trends, and opportunities. Document sales activities, customer interactions, and deal details accurately for reporting and analysis purposes. Training and Development: Participate in ongoing training and development programs to enhance sales skills, product knowledge, and sales techniques. Stay updated on sales methodologies, best practices, and industry trends to continuously improve performance. Adaptability and Resilience: Adapt to changing market conditions, customer needs, and sales strategies with flexibility and resilience. Embrace challenges, learn from setbacks, and continuously refine sales approaches to achieve success in a dynamic sales environment. Ethical Conduct: Conduct sales activities with integrity, honesty, and professionalism. Adhere to ethical standards, company policies, and regulatory requirements governing sales practices and customer interactions. By fulfilling these responsibilities effectively, Inside Sales Executives play a critical role in driving revenue growth, expanding customer base, and contributing to the overall success and profitability of the organization.