Inside Sales Executive Job in Kozhencherry

Kozhencherry, Kerala Full Time Date: 01 June 2024

Job description

Lead Generation: Identify and qualify potential leads through various channels such as inbound inquiries, outbound prospecting, website inquiries, and marketing campaigns. Customer Outreach: Initiate contact with leads and prospects via phone calls, emails, or online chat to introduce products or services, assess needs, and qualify interest. Product Knowledge: Develop a deep understanding of the products or services offered by the company, including features, benefits, pricing, and competitive advantages. Articulate product value propositions effectively to prospects. Sales Presentations: Conduct virtual sales presentations or demonstrations to showcase product features, address customer needs, and highlight the value proposition. Customize presentations to align with the specific requirements and interests of each prospect. Consultative Selling: Adopt a consultative selling approach by asking probing questions, actively listening to customer needs, and providing tailored solutions or recommendations that meet customer requirements. Objection Handling: Address objections, concerns, or hesitations raised by prospects during the sales process. Overcome objections with persuasive responses and provide reassurance or clarification as needed to move the sales conversation forward. Quoting and Proposal Generation: Prepare and present quotes, proposals, or sales contracts to prospects outlining pricing, terms, and conditions. Follow up with prospects to answer questions, negotiate terms, and secure sales agreements. Pipeline Management: Manage the sales pipeline by tracking leads, opportunities, and deals through various stages of the sales process. Keep accurate records of sales activities, interactions, and outcomes using CRM software or sales tracking tools. Follow-up and Relationship Building: Follow up with leads and prospects on a regular basis to nurture relationships, provide updates, and move them through the sales funnel. Build rapport, trust, and credibility with prospects to increase conversion rates and repeat business. Closing Sales: Close sales opportunities by securing commitments, confirming purchase decisions, and obtaining signed contracts or purchase orders. Ensure that all necessary documentation is completed accurately and submitted for processing. Cross-Selling and Upselling: Identify opportunities for cross-selling or upselling additional products or services to existing customers. Present relevant offerings based on customer needs, preferences, and purchase history to maximize sales revenue. Performance Reporting: Track and report on sales metrics, KPIs, and conversion rates to evaluate performance, measure results, and identify areas for improvement. Use data-driven insights to optimize sales strategies and achieve sales targets.