Inside Sales Executive Job in Kottayam

Kottayam, Kerala Full Time Date: 28 May 2024

Job description

Prospecting and Lead Generation: Identifying potential customers and generating sales leads through research, cold calling, email campaigns, and other prospecting methods. Inside Sales Executives aim to qualify leads and identify decision-makers within target organizations. Customer Outreach and Engagement: Initiating contact with prospects to introduce products or services, educate them on features and benefits, and qualify their needs and preferences. Inside Sales Executives build rapport, handle objections, and maintain ongoing communication to move prospects through the sales pipeline. Product Presentation and Demonstrations: Conducting product presentations, demonstrations, or webinars to showcase product features, functionalities, and value propositions to prospects. Inside Sales Executives tailor presentations to address customer needs and highlight solutions to their pain points. Sales Negotiation and Closing: Negotiating terms, pricing, and contracts with prospects to secure sales and close deals. Inside Sales Executives overcome objections, address concerns, and provide solutions to customer challenges to finalize agreements and achieve sales targets. Sales Pipeline Management: Managing and updating sales pipelines and CRM systems to track leads, opportunities, and sales activities. Inside Sales Executives prioritize leads, follow up on leads at various stages of the sales process, and forecast sales projections accurately. Customer Relationship Management: Building and maintaining strong relationships with customers to foster trust, loyalty, and satisfaction. Inside Sales Executives provide ongoing support, address customer inquiries or issues, and ensure a positive customer experience throughout the sales process. Cross-Selling and Up-Selling: Identifying opportunities to cross-sell or up-sell additional products or services to existing customers. Inside Sales Executives uncover customer needs, recommend complementary offerings, and capitalize on upselling opportunities to increase sales revenue. Market Research and Insights: Gathering market intelligence, competitor insights, and customer feedback to inform sales strategies and tactics. Inside Sales Executives monitor market trends, analyze competitor activities, and provide feedback to sales and marketing teams for product development and positioning. Sales Reporting and Analysis: Generating sales reports, analyzing sales data, and evaluating performance metrics to assess the effectiveness of sales initiatives. Inside Sales Executives track key performance indicators (KPIs), measure sales results against targets, and identify areas for improvement or optimization. Continuous Learning and Development: Staying updated on product knowledge, sales techniques, and industry trends through training, workshops, and professional development opportunities. Inside Sales Executives continuously refine their selling skills, adapt to evolving market dynamics, and seek ways to enhance sales performance.