Inside Sales Executive Job in Kottayam

Kottayam, Kerala Full Time Date: 25 April 2024

Job description

Prospecting and Lead Generation: Identify potential customers and generate leads through outbound prospecting efforts, including cold calling, emailing, and social media outreach. Research and qualify leads to determine their interest and suitability as prospects. Sales Presentations: Conduct sales presentations or demonstrations to showcase product features, benefits, and value propositions to prospective customers. Tailor presentations to address the specific needs and pain points of each customer. Consultative Selling: Engage in consultative selling by understanding customer needs, challenges, and goals. Ask probing questions to uncover customer requirements and offer solutions that meet their needs effectively. Relationship Building: Build and maintain strong relationships with customers by providing personalized attention, addressing inquiries and concerns promptly, and following up on sales leads and inquiries in a timely manner. Pipeline Management: Manage sales pipelines and track sales activities, including prospecting, lead qualification, follow-up, and closing. Keep detailed records of customer interactions, sales progress, and sales forecasts. Negotiation and Closing: Negotiate terms, pricing, and contract terms with customers to close sales and achieve revenue targets. Overcome objections, handle rejections, and address customer concerns to secure commitments. Cross-Selling and Up-Selling: Identify opportunities to cross-sell or up-sell additional products or services to existing customers based on their needs, preferences, and purchase history. Recommend relevant offerings and promotions to increase customer engagement and revenue. Customer Education: Educate customers about product features, benefits, and usage guidelines to ensure they derive maximum value from their purchases. Provide guidance, tutorials, or demonstrations as needed to help customers make informed decisions. Sales Reporting: Prepare and submit regular sales reports, including sales metrics, performance indicators, and revenue forecasts. Analyze sales data to identify trends, opportunities, and areas for improvement. Market Research: Stay informed about market trends, competitor activities, and industry developments that may impact sales performance. Gather customer feedback and insights to inform product development and marketing strategies. Team Collaboration: Collaborate with sales team members, marketing professionals, product managers, and other stakeholders to align sales efforts with overall business objectives. Share best practices, insights, and success stories to support team success. Continuous Improvement: Seek opportunities to improve sales processes, communication channels, and sales techniques. Stay updated on industry trends, sales methodologies, and emerging technologies to enhance the effectiveness and efficiency of sales efforts.