Inside Sales Executive Job in Kottarakkara

Kottarakkara, Kerala Full Time Date: 30 May 2024

Job description

Prospecting and Lead Generation: Identifying and qualifying potential customers or leads through research, inbound inquiries, cold calling, and other outreach strategies. Customer Engagement and Relationship Building: Establishing rapport with prospective customers and understanding their needs, challenges, and buying preferences. Building and nurturing relationships through effective communication and follow-up. Product or Service Presentation: Clearly articulating the features, benefits, and value proposition of the company's products or services to prospective customers. Tailoring presentations to address the specific needs and interests of each prospect. Handling Objections: Addressing concerns, objections, and hesitations raised by prospective customers. Providing accurate information, overcoming objections, and positioning the product or service as a solution to the customer's needs. Closing Sales: Guiding prospects through the sales process, from initial contact to closing the sale. Using persuasive selling techniques, negotiation skills, and closing tactics to secure commitments and drive revenue. Sales Pipeline Management: Managing and prioritizing leads, opportunities, and sales activities in a CRM (Customer Relationship Management) system. Tracking interactions, updating records, and ensuring accurate forecasting of sales performance. Collaboration with Sales and Marketing Teams: Working closely with sales managers, marketing teams, and other departments to align sales efforts with marketing campaigns, promotions, and lead generation initiatives. Customer Support and Follow-Up: Providing ongoing support and assistance to customers throughout the sales cycle and after the sale is completed. Following up with customers to ensure satisfaction, gather feedback, and identify opportunities for upselling or cross-selling. Achieving Sales Targets: Meeting or exceeding sales quotas, targets, and key performance indicators (KPIs) set by the company. Continuously striving to improve sales effectiveness and efficiency to drive revenue growth. Continuous Learning and Skill Development: Staying updated on industry trends, product knowledge, sales techniques, and best practices through training, workshops, and self-study. Continuously refining selling skills and adapting to changes in the market landscape. Compliance and Ethical Conduct: Adhering to company policies, sales processes, and ethical standards in all interactions with customers and prospects. Ensuring compliance with relevant regulations and guidelines governing sales practices.