Inside Sales Executive Job in Kollam

Kollam, Kerala Full Time Date: 01 June 2024

Job description

Lead Generation: Identify and qualify potential leads through various channels such as inbound inquiries, outbound prospecting, and online research. Utilize lead generation tools, databases, and CRM systems to build and manage a pipeline of prospects. Prospecting and Outreach: Conduct outbound calls, emails, and other communication methods to engage with prospects. Introduce products or services, assess needs, and qualify leads for further engagement. Product Knowledge: Develop a deep understanding of the products or services offered by the company. Articulate key features, benefits, and value propositions to prospects effectively. Sales Presentations: Deliver compelling sales presentations or demonstrations to showcase product features, address customer needs, and highlight the value proposition. Customize presentations to align with the specific requirements and interests of each prospect. Objection Handling: Address objections, concerns, or hesitations raised by prospects during the sales process. Overcome objections with persuasive responses and provide reassurance or clarification as needed to move the sales conversation forward. Negotiation and Closing: Negotiate terms, pricing, and contracts with customers to secure sales agreements and close deals. Follow up on quotes, proposals, and sales opportunities to drive conversions and achieve sales targets. Relationship Building: Build and nurture relationships with prospects to foster trust, credibility, and loyalty. Maintain regular communication, follow-up, and engagement to stay top-of-mind and deepen relationships. Sales Support and Assistance: Provide support and assistance to customers throughout the sales process. Address inquiries, provide product information, and offer guidance to help customers make informed purchase decisions. Order Processing and Documentation: Process sales orders, contracts, and other documentation accurately and efficiently. Ensure all necessary paperwork is completed and submitted for processing in a timely manner. Sales Reporting and Analysis: Track sales activities, interactions, and outcomes using CRM software or sales tracking tools. Generate reports, analyze sales data, and identify trends, opportunities, and areas for improvement. Collaboration with Internal Teams: Collaborate with cross-functional teams, including marketing, product management, and customer support, to align sales efforts with overall business objectives. Share customer insights, feedback, and market intelligence to inform strategic decisions. Continuous Learning and Development: Stay updated on industry trends, sales techniques, and product knowledge through training programs, workshops, and self-study. Continuously develop sales skills and expertise to enhance sales effectiveness and performance.