Inside Sales Executive Job in Kochi

Kochi, Kerala Full Time Date: 28 June 2024

Job description

Prospecting and Lead Generation: Identifying and qualifying potential customers or leads through research, cold calling, networking, and responding to inbound inquiries. They create and maintain a pipeline of prospective clients. Customer Engagement and Relationship Building: Building rapport with prospects and maintaining ongoing relationships with existing customers. They understand customer needs, challenges, and objectives to tailor sales pitches and solutions accordingly. Sales Presentations and Demonstrations: Conducting product demonstrations and presentations to showcase features, benefits, and value propositions. They effectively communicate how the product or service meets customer requirements and addresses pain points. Negotiation and Closing Deals: Negotiating terms, pricing, and contracts to secure sales agreements. Inside Sales Executives work towards closing deals while ensuring customer satisfaction and long-term relationships. Sales Strategy Development: Collaborating with sales managers or teams to develop and execute sales strategies, including setting goals, identifying target markets, and implementing sales tactics to achieve revenue targets. Sales Process Management: Managing the sales process from initial contact through to closure. This includes maintaining accurate records of sales activities, updating CRM systems, and following up with leads in a timely manner. Market and Competitive Analysis: Conducting market research and competitive analysis to understand industry trends, customer preferences, and competitive positioning. This information helps in refining sales strategies and identifying unique selling propositions (USPs). Product and Industry Knowledge: Staying informed about the company's products or services, industry trends, and market developments. Inside Sales Executives are knowledgeable advocates who can effectively articulate product features and benefits. Collaboration with Cross-Functional Teams: Working closely with marketing, customer support, and product development teams to align sales efforts with overall business objectives. They provide feedback from customers and prospects to inform product enhancements and marketing strategies. Performance Tracking and Reporting: Monitoring sales metrics, such as conversion rates, sales cycles, and revenue forecasts. Inside Sales Executives analyze performance data to identify opportunities for improvement and make data-driven decisions.