Inside Sales Executive Job in Kochi

Kochi, Kerala Full Time Date: 12 June 2024

Job description

Prospecting and Lead Generation: Identify and research potential clients or customers within your target market. This may involve cold calling, email outreach, social media prospecting, or responding to inbound inquiries to generate leads and build a pipeline of prospects. Outbound Sales Activities: Initiate contact with prospects through outbound sales calls, emails, or other communication channels to introduce products or services, qualify leads, and schedule appointments or demonstrations with decision-makers. Consultative Selling: Understand the needs, challenges, and pain points of prospective customers by asking probing questions and actively listening to their responses. Tailor sales pitches and solutions to address their specific requirements and demonstrate the value proposition effectively. Product Knowledge and Demonstration: Develop a deep understanding of the features, benefits, and use cases of the products or services you are selling. Conduct product demonstrations or presentations to showcase key features and benefits to potential customers. Sales Presentations and Proposals: Prepare and deliver persuasive sales presentations, proposals, or quotes to prospects, highlighting the value proposition and addressing their concerns or objections. Follow up with prospects to answer questions, address objections, and close deals. Pipeline Management: Manage and prioritize your sales pipeline effectively by tracking leads, opportunities, and sales activities in a CRM (Customer Relationship Management) system. Monitor the progress of leads through the sales funnel and take proactive steps to advance opportunities to closure. Negotiation and Closing Deals: Negotiate terms, pricing, and contracts with prospective customers to reach mutually beneficial agreements. Overcome objections, address concerns, and handle negotiations professionally to secure commitments and close deals. Relationship Building: Build and maintain strong relationships with prospects and customers through regular communication, follow-up, and relationship-building activities. Provide exceptional customer service and support to ensure customer satisfaction and foster loyalty. Sales Reporting and Analysis: Track and analyze key performance indicators (KPIs) such as sales metrics, conversion rates, and revenue targets. Generate reports, analyze data trends, and identify opportunities for improvement to optimize sales effectiveness and performance. Collaboration with Internal Teams: Collaborate with marketing, product development, customer support, and other internal teams to align sales efforts with overall business objectives. Provide feedback on market trends, customer needs, and competitive intelligence to inform product development and marketing strategies. Overall, as an Inside Sales Executive, your role is cr