Inside Sales Executive Job in Kochi

Kochi, Kerala Full Time Date: 30 April 2024

Job description

Prospecting and Lead Generation: You identify and research potential customers or leads who may be interested in the organization's products or services. This involves using various methods such as cold calling, email campaigns, social media outreach, and referrals to generate new business opportunities. Qualifying Leads: Inside Sales Executives qualify leads by assessing their needs, budget, timeline, and decision-making authority. This helps determine the likelihood of converting leads into customers and prioritizes efforts on high-potential prospects. Product or Service Presentations: You deliver compelling presentations to prospects, highlighting the features, benefits, and value propositions of the organization's products or services. This may involve customizing presentations based on the prospect's specific needs and interests. Sales Negotiation: Inside Sales Executives negotiate terms, pricing, and conditions of sale with prospects to close deals. This may include discussing pricing options, discounts, payment terms, and contract terms to reach mutually beneficial agreements. Closing Sales: You use persuasive selling techniques and overcome objections to successfully close sales with prospects. This involves addressing concerns, providing solutions, and guiding prospects through the buying process to secure commitments. Relationship Management: Inside Sales Executives maintain ongoing relationships with customers to foster loyalty and repeat business. This includes following up with customers after the sale to ensure satisfaction, addressing any issues or concerns they may have, and providing ongoing support. Pipeline Management: You manage and prioritize a pipeline of leads and opportunities to ensure timely follow-up and closure of sales. This involves tracking leads through various stages of the sales process, updating CRM systems with relevant information, and setting reminders for follow-up actions. Sales Reporting and Analysis: Inside Sales Executives track and analyze sales performance metrics such as conversion rates, sales volume, and revenue targets. This information is used to evaluate individual and team performance, identify trends, and make data-driven decisions to optimize sales efforts. Market Research and Intelligence: You conduct market research to identify trends, competitive offerings, and potential opportunities for business growth. This may involve analyzing customer feedback, monitoring competitor activities, and gathering insights to refine sales strategies. Continuous Learning and Development: Inside Sales Executives stay updated on product knowledge, sales techniques, and industry trends through ongoing training and professional development. This enables them to effectively engage with prospects, overcome objections, and drive sales success.