Inside Sales Executive Job in Kasargod

Kasargod, Kerala Full Time Date: 18 June 2024

Job description

Lead Generation and Prospecting: Conducting outbound prospecting activities to identify and qualify potential customers interested in the company's products or services. Researching and understanding target markets, industries, and customer needs to tailor sales pitches effectively. Sales Presentations and Demonstrations: Delivering compelling sales presentations and product demonstrations to prospects via phone, email, or online meetings. Highlighting key features, benefits, and value propositions to address customer pain points and objections. Sales Negotiation and Closing: Managing the sales cycle from initial contact to closing deals, including negotiating terms, pricing, and contracts. Following up on leads, sending proposals, and overcoming objections to achieve sales targets. Relationship Building and Customer Engagement: Building strong relationships with prospects and existing customers to foster trust, loyalty, and long-term partnerships. Providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Sales Reporting and Pipeline Management: Maintaining accurate records of sales activities, customer interactions, and opportunities in CRM (Customer Relationship Management) software. Monitoring and managing sales pipeline metrics, forecasts, and performance metrics to track progress towards sales goals. Collaboration and Teamwork: Collaborating with the sales team, marketing department, and other stakeholders to align sales strategies, share market insights, and optimize lead generation efforts. Participating in sales meetings, training sessions, and continuous learning activities to enhance sales skills and product knowledge. Skills and Qualifications: Sales Skills: Strong persuasive and negotiation skills with a proven track record in inside sales or telesales roles. Communication Skills: Excellent verbal and written communication skills to articulate product features, benefits, and value propositions clearly and persuasively. Customer Focus: Ability to understand customer needs, build rapport, and provide solutions that meet or exceed customer expectations. Resilience and Persistence: Motivation to handle rejection, overcome objections, and maintain a positive attitude in a fast-paced sales environment. Technical Proficiency: Familiarity with CRM software, sales tracking tools, and online communication platforms to manage leads and sales activities efficiently.