Inside Sales Executive Job in Kasargod

Kasargod, Kerala Full Time Date: 28 May 2024

Job description

Lead Generation: You prospect and generate leads through various channels, including cold calling, email campaigns, social media outreach, and inbound inquiries. You identify potential customers who have expressed interest in your products or services and qualify them based on their needs and buying intent. Customer Outreach: You reach out to prospects via phone calls, emails, and other communication channels to introduce your company's products or services, educate them about the value proposition, and establish initial contact for further engagement. Sales Presentations: You conduct sales presentations or demonstrations remotely to showcase your products or services and highlight their features, benefits, and advantages to prospects. You tailor your presentations to address the specific needs and pain points of each prospect and overcome objections to move them closer to a purchase decision. Consultative Selling: You engage in consultative selling by asking probing questions, actively listening to prospect's needs, and offering personalized solutions or recommendations that align with their goals and challenges. You position yourself as a trusted advisor and problem solver to build rapport and credibility with prospects. Proposal Development: You prepare sales proposals, quotes, and presentations that outline the pricing, terms, and benefits of your offerings in a clear and compelling manner. You customize proposals to address the unique requirements and preferences of each prospect and demonstrate the value proposition of your solutions. Pipeline Management: You manage and prioritize your sales pipeline by tracking leads, opportunities, and deals through CRM (Customer Relationship Management) software or other sales tracking tools. You follow up on leads, nurture relationships with prospects, and move them through the sales funnel to closure. Negotiation and Closing: You negotiate terms, pricing, and contractual agreements with prospects to secure sales and achieve revenue targets. You handle objections, address concerns, and overcome obstacles to closing deals, leveraging persuasive communication skills and negotiation techniques. Cross-Selling and Up-Selling: You identify opportunities to cross-sell or up-sell additional products or services to existing customers based on their needs and preferences. You present complementary offerings or upgrades that add value and enhance the customer experience while increasing revenue for the company. Sales Reporting and Analysis: You maintain accurate records of sales activities, including calls, emails, meetings, and outcomes, and enter data into CRM systems for tracking and reporting purposes. You analyze sales data, performance metrics, and trends to identify areas for improvement and optimize sales strategies. Customer Relationship Management: You cultivate long-term relationships with customers by providing ongoing support, addressing inquiries or issues promptly, and ensuring a positive buying experience. You follow up with customers after sales to gather feedback, solicit referrals, and nurture loyalty for repeat business.