Inside Sales Executive Job in Idukki

Idukki, Kerala Full Time Date: 12 April 2024

Job description

Lead Generation: Identify potential customers and generate leads through outbound prospecting activities such as cold calling, email campaigns, and social selling. Utilize sales and marketing tools to research prospects and identify opportunities for engagement. Sales Presentations: Conduct product demonstrations or sales presentations to showcase the features, benefits, and value proposition of your company's products or services. Tailor presentations to address the specific needs and interests of each prospect. Consultative Selling: Listen to customer needs, ask probing questions, and offer tailored solutions to address their pain points and achieve their goals. Position your company as a trusted advisor and solution provider rather than simply pushing for a sale. Pipeline Management: Manage and nurture a pipeline of sales opportunities, tracking leads through various stages of the sales cycle. Use CRM software or other tools to organize, prioritize, and follow up on leads effectively. Quoting and Proposal Generation: Prepare quotes, proposals, and sales contracts in response to customer inquiries or requests. Ensure accuracy and completeness of documents and follow up with customers to answer questions and address concerns. Negotiation and Closing: Negotiate terms, pricing, and contracts with customers to secure deals and close sales. Overcome objections, handle pricing discussions, and finalize agreements in a timely manner to achieve sales targets. Relationship Building: Build and maintain strong relationships with customers by providing excellent service, follow-up support, and ongoing communication. Keep customers informed about product updates, promotions, and relevant industry news. Cross-Selling and Up-Selling: Identify opportunities to cross-sell or up-sell additional products or services to existing customers. Recommend complementary products or upgrades based on customer needs and usage patterns. Sales Reporting: Track and analyze sales metrics, performance indicators, and pipeline activity to measure progress against targets. Prepare regular reports and updates for sales management, highlighting key achievements, challenges, and opportunities. Product Knowledge: Develop a deep understanding of your company's products or services, including features, specifications, pricing, and competitive positioning. Stay updated on product updates, industry trends, and market developments to effectively communicate value to customers. Customer Feedback: Gather feedback from customers about their experiences with your company's products, services, and sales process. Use feedback to identify areas for improvement and advocate for changes or enhancements to better meet customer needs. Continuous Learning and Development: Invest in your own professional development by seeking training, attending sales seminars, and staying informed about best practices in sales techniques, customer relationship management, and industry-specific knowledge.