Inside Sales Executive Job in Ernakulam

Ernakulam, Kerala Full Time Date: 25 June 2024

Job description

Lead Generation and Prospecting: Identifying potential customers and generating sales leads through outbound prospecting activities such as cold calling, email campaigns, and social media outreach. Qualifying leads based on criteria such as budget, timeline, and decision-making authority. Sales Presentations and Demonstrations: Conducting product or service presentations to prospects through virtual meetings or webinars. Demonstrating the features, benefits, and value propositions of products or services to address customer needs and pain points. Consultative Selling: Understanding customer requirements and recommending appropriate solutions that align with their business objectives. Engaging in consultative conversations to uncover challenges, provide insights, and position offerings as solutions. Negotiation and Closing: Negotiating pricing, terms, and contracts with prospects to close sales deals. Overcoming objections, addressing concerns, and ensuring a smooth transition to the purchasing stage. Relationship Building: Building and maintaining strong relationships with prospects and customers through regular follow-ups and ongoing communication. Providing exceptional customer service to enhance satisfaction and encourage repeat business. Sales Pipeline Management: Managing and prioritizing sales opportunities in a CRM (Customer Relationship Management) system. Monitoring and updating the sales pipeline with accurate information on lead status, activities, and next steps. Market and Competitor Analysis: Staying informed about industry trends, market dynamics, and competitor offerings. Using market insights to refine sales strategies, differentiate offerings, and identify new business opportunities. Collaboration and Communication: Collaborating with sales teams, marketing teams, and product specialists to align sales efforts with company goals and initiatives. Providing feedback from prospects to inform product development and marketing strategies. Sales Reporting and Analysis: Generating sales reports, forecasts, and performance metrics to track progress towards sales targets. Analyzing sales data to identify trends, opportunities for improvement, and areas for growth.