Staff Management and Training: Supervising and coordinating the activities of housekeeping personnel, including room attendants, housekeepers, and janitorial staff. Housekeeping Supervisors assign tasks, provide training, and ensure that staff members adhere to established standards and procedures. Work Scheduling and Assignment: Creating work schedules, assigning tasks, and prioritizing assignments based on occupancy levels, guest requests, and special requirements. Housekeeping Supervisors ensure that staffing levels are adequate to meet operational needs and maintain cleanliness standards. Quality Control and Inspection: Conducting regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, hygiene, and compliance with standards. Housekeeping Supervisors identify areas for improvement, address cleanliness issues, and implement corrective actions as needed. Inventory Management: Monitoring housekeeping supplies, equipment, and amenities inventory levels, and ordering replenishments as necessary. Housekeeping Supervisors track usage, control costs, and ensure that adequate supplies are available to support daily operations. Guest Room Preparation: Overseeing the cleaning and preparation of guest rooms, ensuring that rooms are cleaned to the highest standards and meet guest expectations. Housekeeping Supervisors inspect rooms after cleaning to ensure they are properly stocked, maintained, and ready for occupancy. Linen and Laundry Management: Managing the handling, storage, and distribution of linens, towels, and other guest supplies. Housekeeping Supervisors coordinate with laundry services, monitor linen quality, and ensure that clean linens are available for guest use in a timely manner. Maintenance Coordination: Coordinating with maintenance staff to address housekeeping-related issues such as equipment malfunctions, repairs, and maintenance tasks. Housekeeping Supervisors report maintenance issues promptly and ensure that repairs are completed efficiently to minimize guest inconvenience. Health and Safety Compliance: Ensuring compliance with health, safety, and sanitation regulations and standards, including OSHA guidelines and local health department requirements. Housekeeping Supervisors implement safety protocols, provide training on safe work practices, and maintain cleanliness records. Guest Relations and Service Recovery: Addressing guest inquiries, requests, and concerns related to housekeeping services promptly and courteously. Housekeeping Supervisors strive to exceed guest expectations, resolve issues effectively, and ensure guest satisfaction. Team Communication and Meetings: Conducting regular team meetings to communicate expectations, review performance metrics, and discuss operational updates. Housekeeping Supervisors foster open communication, address staff concerns, and encourage teamwork and collaboration. Performance Evaluation and Feedback: Providing regular feedback, coaching, and performance evaluations to housekeeping staff members. Housekeeping Supervisors recognize outstanding performance, identify areas for improvement, and support staff development and career advancement. Administrative Duties: Completing administrative tasks such as record-keeping, report generation, and documentation of housekeeping activities. Housekeeping Supervisors maintain accurate records of room occupancy, cleaning schedules, maintenance requests, and inventory levels.