Housekeeping Supervisor Job in Idukki

Idukki, Kerala Full Time Date: 20 April 2024

Job description

Staff Management: Supervising and coordinating the work of housekeeping staff, including room attendants, housekeepers, and janitorial staff. Housekeeping supervisors assign tasks, provide training, and monitor performance to ensure efficiency and quality of work. Scheduling: Creating work schedules for housekeeping staff, taking into account factors such as occupancy levels, room turnover rates, and staff availability. Housekeeping supervisors ensure adequate coverage to meet operational needs while optimizing labor costs. Inspection and Quality Control: Conducting regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, orderliness, and compliance with established standards. Housekeeping supervisors identify areas for improvement and provide feedback to staff. Inventory Management: Monitoring housekeeping supplies, amenities, and equipment, and placing orders as needed to maintain adequate stock levels. Housekeeping supervisors oversee the distribution of supplies and ensure that resources are used efficiently. Training and Development: Providing training and guidance to housekeeping staff on cleaning techniques, safety procedures, and customer service standards. Housekeeping supervisors conduct orientation sessions for new hires and organize ongoing training sessions to enhance skills. Guest Relations: Responding to guest inquiries, requests, and complaints related to housekeeping services promptly and professionally. Housekeeping supervisors address guest concerns and ensure that issues are resolved to the guest's satisfaction. Health and Safety Compliance: Ensuring compliance with health, safety, and sanitation regulations and standards in all housekeeping activities. Housekeeping supervisors implement procedures for handling hazardous materials, maintaining equipment, and preventing accidents. Reporting and Documentation: Generating reports on housekeeping performance, including room occupancy, cleanliness scores, maintenance issues, and inventory levels. Housekeeping supervisors maintain accurate records and documentation of housekeeping activities