Housekeeping Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 19 April 2024

Job description

Cleaning: Performing cleaning tasks to ensure that spaces are free from dust, dirt, stains, and debris. This includes sweeping, mopping, vacuuming, dusting, and wiping down surfaces such as floors, walls, windows, furniture, and fixtures. Sanitizing: Disinfecting surfaces and objects to eliminate harmful bacteria, viruses, and germs. This involves using appropriate cleaning agents and following disinfection protocols to maintain a hygienic environment. Organizing: Arranging items and belongings in an orderly manner to maximize space and improve accessibility. This includes tidying up rooms, organizing closets, cabinets, and storage areas, and ensuring that items are stored appropriately. Laundry and Linen Care: Washing, drying, folding, and ironing laundry, including clothing, linens, towels, and bedding. This may also involve restocking clean linens and replacing used towels and bedding in guest rooms or other areas. Room Preparation: Preparing guest rooms, hotel suites, or other accommodations for incoming guests. This includes making beds, replenishing amenities, restocking supplies, and ensuring that rooms are clean and welcoming. Waste Management: Collecting, sorting, and disposing of waste and recyclable materials properly. This involves emptying trash bins, separating recyclables, and following waste management guidelines to minimize environmental impact. Maintenance and Repairs: Identifying and reporting maintenance issues, damages, or malfunctions to appropriate personnel. This may include repairing minor damages, replacing broken items, or scheduling maintenance services as needed. Guest Services: Providing assistance and support to guests as needed, including delivering requested items, providing information about amenities or local attractions, and addressing guest concerns or requests promptly and courteously. Safety and Security: Ensuring that housekeeping tasks are performed safely and securely, adhering to established safety protocols and procedures. This includes using cleaning equipment properly, handling chemicals safely, and maintaining awareness of potential hazards. Communication: Communicating effectively with supervisors, colleagues, and clients to coordinate tasks, share information, and address concerns or issues. This includes reporting completed tasks, requesting assistance or supplies, and providing updates on work progress. Attention to Detail: Paying attention to detail and ensuring that cleaning tasks are performed thoroughly and to the highest standards of cleanliness. This includes checking for missed spots, ensuring uniformity in cleaning procedures, and addressing any deficiencies promptly. Customer Service: Providing excellent customer service to clients, guests, or residents by meeting their needs and exceeding their expectations. This includes being responsive to requests, maintaining a positive attitude, and ensuring a pleasant and comfortable environment.