Helper Job in Alappuzha

Alappuzha, Kerala Full Time Date: 16 April 2024

Job description

Assistance with Repairs: Assist technicians and mechanics with repairing and servicing vehicles, including tasks such as lifting vehicles, handing tools and parts, and holding components in place during repairs. Parts Retrieval: Retrieve tools, equipment, parts, and materials needed for vehicle repairs and maintenance tasks. Keep work areas organized and stocked with necessary supplies to ensure smooth workflow. Cleaning and Maintenance: Clean vehicles, tools, equipment, and work areas to maintain cleanliness and organization. Assist with routine maintenance tasks such as oil changes, tire rotations, and vehicle inspections. Vehicle Preparation: Prepare vehicles for service or delivery by washing, vacuuming, and detailing interiors and exteriors. Ensure that vehicles are clean, presentable, and ready for customer pickup or test drives. Customer Service Support: Assist customers with inquiries, vehicle drop-offs, and pickups. Provide basic information about automotive services, pricing, and appointment scheduling. Direct customers to appropriate service advisors or technicians for further assistance. Inventory Management: Assist with inventory management tasks, including receiving, storing, and organizing parts and supplies. Keep track of inventory levels, conduct periodic stock checks, and reorder supplies as needed. Tool and Equipment Maintenance: Clean, inspect, and maintain tools, equipment, and machinery used in automotive repair and maintenance activities. Report any damaged or malfunctioning tools to supervisors for repair or replacement. Safety Compliance: Adhere to safety protocols, procedures, and regulations to ensure a safe working environment. Use personal protective equipment (PPE) as required and follow safety guidelines when handling hazardous materials or operating machinery. Assistance with Test Drives: Accompany technicians or customers on test drives to diagnose vehicle issues, verify repairs, or demonstrate vehicle features. Follow instructions and provide feedback on vehicle performance as needed. Shop Organization: Assist with organizing and maintaining the cleanliness of the workshop, storage areas, and toolboxes. Dispose of waste materials properly and ensure that hazardous materials are stored and handled safely. Training and Development: Participate in training programs and workshops to enhance skills and knowledge related to automotive repair, maintenance, and customer service. Stay updated on industry trends and best practices. Team Collaboration: Collaborate with colleagues, technicians, and service advisors to ensure efficient workflow and timely completion of tasks. Communicate effectively and support teamwork to achieve common goals. Continuous Improvement: Seek opportunities for improvement and growth within the role. Take initiative to learn new skills, take on additional responsibilities, and contribute ideas for process improvement and efficiency. Customer Satisfaction: Strive to provide excellent customer service and support to enhance the overall customer experience. Anticipate customer needs, address concerns promptly, and maintain a positive and helpful attitude at all times.