Front Office Job in Kollam

Kollam, Kerala Full Time Date: 08 May 2024

Job description

Welcoming Visitors: Greet and welcome visitors, clients, or customers with a warm and friendly demeanor. Make them feel comfortable and valued as soon as they enter the premises. Answering Phone Calls: Handle incoming phone calls in a professional manner, providing information, directing calls to the appropriate person or department, and taking messages when necessary. Responding to Inquiries: Address inquiries from visitors, clients, or customers regarding the organization's products, services, or facilities. Provide accurate information and assistance to meet their needs or direct them to the appropriate resource. Scheduling Appointments: Manage appointment schedules for meetings, appointments, or reservations. Coordinate with staff members to ensure availability and schedule appointments accordingly. Managing Correspondence: Sort and distribute incoming mail, emails, and faxes to the appropriate recipients. Process outgoing mail and packages, including postage, labeling, and scheduling pickups. Handling Registrations and Check-ins: Assist with registrations, check-ins, and sign-ins for events, meetings, or appointments. Ensure that attendees are properly registered and directed to the appropriate location. Providing Administrative Support: Perform various administrative tasks such as data entry, filing, photocopying, and scanning documents. Assist with preparing reports, presentations, or other materials as needed.