Reception Duties: Greeting visitors, answering phone calls, and directing inquiries to the appropriate departments or personnel. Appointment Scheduling: Managing appointments for clients, customers, and internal staff using digital calendars or scheduling software. Customer Service: Providing assistance and information to clients and visitors, ensuring their needs are met promptly and courteously. Administrative Support: Assisting with administrative tasks such as filing, data entry, photocopying, and handling correspondence. Handling Correspondence: Managing incoming and outgoing mail and emails, distributing them to the relevant recipients. Facility Management: Overseeing the maintenance and cleanliness of the reception area and ensuring that office supplies are adequately stocked. Coordination: Coordinating with other departments to ensure smooth communication and workflow within the organization. Security: Monitoring access to the premises and ensuring security procedures are followed. Record-Keeping: Maintaining records of visitors, appointments, and other relevant information. Problem Solving: Resolving any issues or complaints raised by visitors or clients efficiently and professionally. Multitasking: Handling multiple tasks simultaneously while maintaining a high level of professionalism and attention to detail. Team Collaboration: Collaborating with colleagues to achieve common goals and contribute to the overall efficiency of the organization. Compliance: Ensuring compliance with company policies and procedures, as well as relevant regulations. Communication: Communicating effectively with both internal and external stakeholders, including clients, visitors, and colleagues. Continuous Improvement: Identifying areas for improvement in front office procedures and suggesting solutions to enhance efficiency and customer satisfaction.