greeting clients and setting a positive office atmosphere. answering the phone, taking messages and redirecting calls to respective offices. organising and maintaining files and records and updating them when necessary. creating and maintaining updated documents and spreadsheets. Front Desk Associates tend to have more specialized duties and are often found in industries where guest or patient services are a central part of their role. Receptionists, on the other hand, typically have more general administrative responsibilities and can be found in a broader range of organizations. The ideal candidate will be responsible for greeting and assisting customers, taking orders, preparing food and drinks, and maintaining a clean and organized dining area. The Front of House Staff will also be responsible for handling cash and credit card transactions, and ensuring customer satisfaction. The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations. Front desk officers are responsible for taking care of guests and customers. Their work mainly involves interacting with customers and business partners, either in person or through phone calls. They also assist in organizing work documents and firm logistics.