A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. More commonly, the role might be known as 'stage manager' or 'outside broadcast stage manager'. In a studio production, floor managers hold safety briefings before rehearsals start. If there's an audience, they work with audience services to make sure everyone is seated in good time.